Our aim is to provide a quality Reception Service, maintaining a high level of business operations by providing an efficient and effective business reception service.

Quality is about consistency. Our service procedures ensures you and your clients are provided with our best attention at all times through:

• Understanding your needs, through constant contact and monitoring
• Briefing our receptionists in regards to your nature of business, utilising a Business Profile for each client
• Assisting in the time management of our clients, ensuring maximum performance
• Highly efficient telephone answering service to our clients
• Minimising your time on the phone without the loss of professionalism and productivity
• Providing a fast and effective response to your callers requests
• Being thorough and flexible in our approach
• Offering a cost and time effective service
• Providing a quality service to ensure complete customer satisfaction
• Confidentiality assured

Our service allows you to have a totally flexible work force. The real benefit is minimising loss of productivity associated with telephone communications.

• Being able to rely on a local business with efficient and professional telephone skills to handle all your incoming calls, when so desired, is a priceless commodity
• Our service can be tailored to suit your changing needs. We can work with you as a Reception Service and/or an Administration Assistance Service
• Our receptionists are under your direct control as if they are one of your own employees operating from your work place

An 8-1/2 hour per day answering service with an exclusive indial number answered in your business name by an Allstaff Professionals staff member. You can even use this exclusive telephone number for advertising your business contact.

The answer phrase will always be "Good Morning, Company Name, Receptionist Name, How may I help you?"

Our operator will ask your caller for specific information and relay these details at a time designated by you. Where the matter deems to be urgent, and where our client has given a contact number, the information will be relayed immediately.

A maximum of 6 pieces of information will be recorded:

1. Time and date of call
2. Name of caller
3. Callers address
4. Callers contact number
5. After hours contact number
6. Short message